Privacy Policy

We process personal information to review and answer an inquiry, provide the consultation requested by the sender, and manage any related follow-up.

• Identify the sender and their company
• Conduct an initial review of the facility and production scope
• Discuss a factory assessment, potential pilot, and next steps
• Take steps requested by the sender before entering into a potential contract

We may process the following information when the visitor sends the factory assessment form.

• Company name
• Contact name
• Work email
• Factory location
• Current or potential products
• Certifications
• Operating challenge and other inquiry details

The website server processes the entry temporarily to send the inquiry email and does not store it in a separate inquiry database. Please do not include identification numbers, health information, financial information, or other sensitive details that are not needed for the inquiry.

We may process information to take steps requested by the individual before entering into a potential contract. Where consent is required, we rely on the consent the sender provides when submitting the inquiry.

We retain personal information received by email for one year after the inquiry and related follow-up have ended, then delete it.

If applicable law requires a different retention period, we keep only the information required for that period and use it solely for the required purpose. Electronic records are deleted so they are no longer available for ordinary use.

We do not disclose inquiry information to third parties unless applicable law specifically permits it or the individual has separately consented.

We use Zoho Mail to send, receive, and retain inquiry emails. We manage the processing terms that apply to our Zoho account and data center and will update this policy if applicable law requires additional disclosure or procedures.

This website does not use cookies, visitor analytics, or advertising trackers.

You may request access to, correction or deletion of, or restriction of processing for your personal information. You may also withdraw consent where processing is based on consent. Send a request to the contact below. We may need to verify the identity of the person making the request.

A request may be limited where retention is required by law or another lawful ground applies.

We limit access to personal information to people who need it for their work and apply reasonable technical and organizational measures, including email account access controls, retention management, and secure deletion practices.

For questions about this policy or to exercise your privacy rights, contact us at contact@levelcook.kr.

The following Korean authorities can provide guidance or dispute resolution concerning personal information.

KISA Personal Information Infringement Report Center

118

Personal Information Dispute Mediation Committee

1833-6972

This policy takes effect on July 31, 2026. If we revise it, we will publish the updated policy and its effective date on this page.